Being a part of the feedback loop helps us on our journey of improvement and keeps us in check.

As healthcare professionals we give a lot of advice on what and what not to do because we want what is best for you. This is your chance to be bossy...treat it like a game of teach the teacher.

Filing a complaint or significant event

so that we can correct our mistakes and improve for the future

Contact Jas

What are we doing right?

so that we don't change it

Get in Touch

How are we doing?

We would be very grateful if you could fill out the form attached and send it to us via email, post or in person.

Patient Satisfaction Survey

Healthwatch Coventry

Healthwatch Coventry is the local, independent champion for users of health and social care, providing:

An information helpline answering questions about local NHS and social care services
Help in making an NHS complaint
A way to feedback on services and get your voice heard

Contact the Healthwatch Information helpline: 024 7625 2011 (Monday to Friday 9.30 - 4.00pm). To find out more please click on the link below.

Learn More

Independent Complaints Advocacy Service

The Healthwatch Coventry NHS Complaints Advocacy Service (ICAS) is a free, independent, confidential service that can help you make a complaint through the NHS complaints process.
If you do not feel comfortable making a complaint by yourself or you need information or support at any point during the complaints process, we can help you. Contact Healthwatch Coventry on 024 7625 2011.